Oftentimes if the driver is incorrect or out of date, updating it to the next version (if one is available) will fix the issue. The next thing I tried was to 'update' the existing driver.
9 times out of 10 this will fix a driver issue, especially where the driver isn't loading properly, for whichever reason. The first thing I did was go into Device Manager and delete the current keyboard driver, then had Device Manager re-detect the hardware.
Troubleshooting: Keyboard Not Working: Driver Corrupt or Missing (Code 39) Error Initially I thought this might have been a mistake, because PS/2 keyboards are usually external keyboards - however, it's possible the laptop keyboard and PS/2 keyboards use the same driver.īelow I'll describe what I did in order to resolve the issue, then I'll list the details in step-by-step order so you can do the same.
WHAT DOES THE ENHANCED KEYBOARD DRIVER DO CODE
Sure enough, his laptop keyboard was listed as a "PS/2 keyboard" with error code 39. I have not had this problem before but was willing to connect with Alan using my remote desktop support service to have a closer look. The only way I can type right now is using the on-screen keyboard, which is very inconvenient. You fixed my computer a few years back using your remote desktop support service, and I'd like to hire you again to fix this keyboard error code 39 issue. I have scoured the Internet and have tried various registry 'fixes' online, but nothing works! The specific error message is: 'Windows cannot load the device driver for this hardware. I looked at the status of my keyboard under Device Manager and it reports that my keyboard is a 'Standard PS/2 Keyboard' with an error code 39. I rebooted my laptop recently, and now my keyboard has completely stopped working.
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